Retail organizations looking to launch, expand or overhaul their cash management operations have several choices from hardware to software. When automating cash management, some questions to ask include:
- What combination of hardware best suits your needs for cash volume, configuration, and scalability?
- What kind of software should be installed to run the cash-handling machines?
- How will the cash management system integrate with the organization’s current systems?
- How easy is it provide meaningful reports and insights on cash transactions?
Selecting A Software Solution
There are several options when it comes to on-device software: native software, third-party software, or proprietary software. Although CIMA machines can accommodate most third-party or proprietary software solutions, there are some significant drawbacks to consider:
- Users will not benefit from the full range of CIMA device functionality.
- When problems arise, hardware vs. software malfunctions can be difficult to identify.
- Third-party software providers might not offer immediate fixes, leading to more extended downtimes.
- Security vulnerabilities are possible when using outside software.
- Outside software providers cannot access all of machine’s internal systems.
- Remote updates, firmware, and fixes are unavailable from third-party software providers.
Since 1955, CIMA has innovated the cash management industry and continues to lead the market with new developments. In addition to a versatile range of cash handling and management devices such as smart safes, teller cash recyclers, back-office cash recyclers and POS kiosks, CIMA has also developed industry-leading integrated cash management software to work with its machines. This suite of software reflects CIMA’s investment in research & development as well as CIMA’s deep knowledge of the cash-handling industry. Organizations using CIMA machines in conjunction with the manufacturer’s software reap many benefits:
- Single-source software offers a full range of functionality and provides more features to the customer.
- CIMA software is highly configurable to address different businesses’ unique needs and specifications.
- All software integrates seamlessly with the full line of CIMA hardware so an organization can connect different devices across its business.
- When problems arise with hardware or software, CIMA provides fixes quickly and often remotely.
- Hardware and connectivity are tightly integrated.
- Nobody knows the CIMA machines like the company who makes them.
CIMA's Software Suite
CAOS – CIMA’s on-device software enabling operators to perform daily functions efficiently. CAOS is a complete application with all the functionality required to operate CIMA cash-handling devices and connect them to 3rd party applications. CAOS seamlessly runs across the entire range of smart safe and cash recycling solutions. This allows organizations to deploy various combinations of machines across the enterprise while maintaining a common software platform. The software is highly configurable to suit a variety of business requirements.
API Suite – CIMA offers a suite of API and connectivity solutions to facilitate the movement of data from CIMA machines to external applications such as banks, stakeholders, CIT, or other critical organizations.
C-LINK – CIMA’s on-premises or cloud-based platform provides remote device monitoring, remote configuration, remote software management, centralized reporting, and data analysis. This modular and scalable platform allows the corporation or service provider to manage and update a fleet of devices from a central location. Problems can be identified remotely and resolved quickly. C-LINK provides rich real-time analytics on device usage and transactions across the enterprise.
Whether an organization is looking for an entry-level, mid-range, or high-capacity cash-handling solution, CIMA can provide the right integrated cash management software to work with your hardware. Contact our specialists for more information or a demonstration.
